PLEASE CHECK OUR F.A.Q.s BELOW TO SEE IF YOUR QUESTION MIGHT BE ANSWERED
WHAT IS YOUR CONTACT INFORMATION?
GENERAL INQUIRIES: firstname.lastname@example.org
BLOGGERS INTERESTED IN PRODUCT REVIEWS: http://wondercurl.weebly.com/bloggers.html
SPONSORSHIP: We receive a lot of requests and aren’t able to sponsor every event. We require at least 90 days prior to your event. When contacting us, please include a link to your website/page
MAILING ADDRESS: WONDER CURL LLC, 78 John Miller Way, Suite 326-6, Kearny, NJ 07032
WHEN WILL MY ORDER SHIP? Orders typically ship on Wednesday, Thursday and Friday, however, sometimes schedules change and might ship on other days. We do our best to ship quickly, but please allow up to 14 days during times of heavy volume such as sales and holidays.
WHY DO YOU ONLY SHIP TO THE BILLING ADDRESS? We understand that sometimes you want to ship to a different location. Due to credit card fraud on the rise, to protect our customers as well as our store, we do require that the billing and shipping addresses match when using a credit card. We are sorry for the inconvenience.
DO YOU OFFER FREE SAMPLES OF YOUR PRODUCTS? We currently do not offer free sample sizes of our products. You can purchase our “Good to Go” Kits which includes 2oz sizes of each Get Set Hair Jelly,Get Slick Hair Smoothie, Butter than Love Pudding & Butter than Love Whipped.
DO YOU SHIP TO APO AE ADDRESSES? Please contact us ahead of time as shipping costs can vary depending on the country.
DO YOU SHIP OUTSIDE THE UNITED STATES? Sorry, we do not ship outside the USA at this time. You can visit our retailer, AveYou.com, if you are ordering from overseas.
WHAT IS YOUR RETURN POLICY?
Please note that all sales are final and are not subject to return.
If you receive an incorrect or damaged item, please email us within five (5) days from the date you receive your order with the invoice number.
If you are not happy with your purchase, we want to hear your concerns. Please email us with your concerns and someone will get back to you within 48 hours. Feel free to include your number if you would like to have a representative contact you.